Customer Support
From the moment you select Primavera, our team of support experts are at your service.
View Introduction to Primavera Customer Support
As a Primavera customer, you are eligible to receive our standard customer care package that includes unlimited technical support, and 24/7 access to our support Knowledgebase.
To access some of the services in Customer Support, you may be required to provide an active serial number that is supported under current maintenance.
Chat via the web with a customer support representative or request a callback at your convenience.
Use the Primavera Online INTeraction to start a new support ticket, access our support knowlegebase, chat via the web with support, and more.
• Search our Support Knowledgebase 24/7 for answers to common technical questions and
get important file downloads.
• Chat via the web with a customer support representative or request a callback at
your convenience.
• Manage your customer profile.
View Knowledgebase Information and Updates
To access the Free Support Knowledgebase for Pertmaster, PrimeContract®, Digger, and Tipper, select the corresponding link below:
• Pertmaster
• PrimeContract®
• Digger
• Tipper
Discontinued Product Support
Know the products that are currently supported and what products you should upgrade to.
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