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Interview with Arjun Malhotra, Chairman and CEO of HeadStrong
At a time when there is unprecedented competition for talent in the workforce, many believe that the most important success factor is attracting and retaining the best people.

In an insightful and wide-ranging discussion with services legend Arjun Malhotra, this podcast explores ways to build global firms that partner with their clients to deliver domain-sensitive, customer-focused solutions.

The chair and CEO of Headstrong discusses:

  • Devising and instilling a powerful company culture
  • Creating and maintaining a positive buzz about your work environment
  • Hiring and evaluation processes that help you retain top talent
  • Overcoming the challenges of mergers and acquisitions
  • Fostering operational excellence
  • The future of the services industry

Duration: 33:21
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History and Development of PSVillage
Terry Jansen, Founder, PSVillage
In an interview with its founder, Terry Jansen, this podcast explores the history and ongoing development of PSVillage, an online community of 700 Professional Services Leaders.
Duration: 9:55
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Doing Business in China
Michael Sacharski, Founder, President and CEO of Pacific Enterprise Capital
This podcast traces the rise of WOFEs (Wholly Owned Foreign Enterprises), highlights the operational challenges companies operating in China face and the types of businesses best suited to working there, and predicts the major economic issues China will face over the next three to five years.

Michael Sacharski is the Founder, President and CEO of Pacific Enterprise Capital. A venture management firm developing next generation telecommunications and IT businesses in the People's Republic of China. Mike has lived and worked in China for the last 23 years.
Duration: 19:19
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What's next for Indian Service Providers?
Dr. Rafiq Dossani, Senior Research Scholar at Stanford University’s Shorenstein APARC Center
This podcast explores how Indian service providers are poised to grow in the next 5 years.

Dr. Rafiq Dossani is a senior research scholar at Stanford University’s Shorenstein APARC Center. He is responsible for developing and directing the South Asia Initiative. His research interests include South Asian security, and financial, technology, and energy-sector reform in India.
Duration: 15:56
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CIO Innovation Podcast
Bob Bragdon, Associate Publisher of CIO magazine
Primavera for Services discusses innovation with Bob Bragdon, Associate Publisher of CIO magazine and Publisher of CSO magazine.
Duration: 6:19
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Innovation at Sabre
Greg Bronson, Director of Marketing Operations at Sabre
In this podcast, one of the true leaders in the travel industry discusses the way it encourages and applies innovation to maintain its competitive edge.
Duration: 11:12
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Rethinking Pricing: Merits of Value Based Pricing
Mike McLaughlin,
Deloitte Principal and author of Guerilla Marketing for Consultants.
In this podcast Mike discusses how professional service executives can rethink pricing methodologies to move toward a pricing policy based on value delivered, not hours worked.
Duration: 18:11
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How Professional Service Firms Can Use Innovation to Adapt to a Changing Market
Geoffrey Moore, Managing Director at TCG Advisors and author of Dealing with Darwin.
In this podcast, Geoffrey Moore discusses how consulting firms can use the broader definition of innovation to help their organizations grow both strategically and operationally.
Duration: 13:44
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Emerging Trends and Best Practices in the Consulting Industry
Fiona Czerniawska, Founder and Managing Director of Arkimeda and author of Business Consulting: A Guide to How It Works and How to Make It Work.
To compete, firms will have to learn how to strike a difficult balance among sticking to profitable core services, innovation, and growth. This podcast analyzes the new environment and explores the challenges involved in striking that balance.
Duration: 14:11
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New Rules For Marketing to Your Customers
Lois Kelly, Foghound Principal and author of Beyond Buzz: The Next Generation of Conversational Marketing.
In this podcast, Lois discusses how to create conversations with and listen carefully to customers as well as organize, set expectations, and measure results.
Duration: 20:36
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